Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use our website to order your favourite beverages. This policy is designed to comply with the New Zealand Privacy Act 2020.

By creating an account and using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

To provide you with our online ordering service, we collect the following personal information when you sign up for an account:

• Your Name: To personalise your experience and address your orders correctly.
• Your Email Address: To send you order confirmations, receipts, and communicate with you about your account.

We also collect information about your purchase history to manage our loyalty programme.

How We Use Your Information

We use the information we collect for the following purposes:

• To Process Your Orders: To prepare your order correctly and have it ready for you.
• To Manage Your Account: To maintain your profile and track your purchases.
• To Communicate With You: To send transactional emails such as order confirmations and updates. We may also send you promotional emails about new products or special offers, which you can opt-out of at any time using the "unsubscribe" link in the email.
• For Our Loyalty Programme: To track your purchases and reward you with a free beverage after you accumulate 6 points.
• For Remarketing: To show you relevant ads for our products on other websites you visit.

Loyalty Programme

When you make a purchase, you automatically earn one point in our loyalty programme. We track your purchases to do this. Once you have earned 6 points, your next beverage is free. Your purchase history is used solely for the purpose of administering this programme.

Payment Information

We take your financial security seriously. We do not collect or store your credit card details on our website or servers. All online payments are processed through a secure, third-party payment gateway that is compliant with the Payment Card Industry Data Security Standard (PCI-DSS).

Google Ads Remarketing & Cookies

Our website uses cookies and similar technologies to enhance your browsing experience and for advertising purposes. A cookie is a small file placed on your device.

We use Google Ads Remarketing to advertise to people who have previously visited our website. This means that after visiting our site, you may see our ads on other websites you visit across the internet, such as on the Google Search results page, or a site in the Google Display Network.

This is done by placing a cookie on your browser, which allows Google to show you ads based on your past visits. This information is not used to personally identify you and is used only to tailor advertising.

You can opt-out of Google's use of cookies by visiting Google's Ad Settings.

Data Storage and Security

We take reasonable steps to keep your personal information safe from loss, unauthorised activity, or other misuse. Your information is stored in a secure environment, and we restrict access to those who need it for the purposes outlined in this policy.

We will only keep your personal information for as long as we need it to provide our services to you or as required by New Zealand law.

Your Rights: Access and Correction

Under the Privacy Act 2020, you have the right to access and request a correction of any personal information we hold about you.

If you would like to see or correct your information, please contact us. You can update your name and email address at any time through your online account settings.

Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about our privacy policy or how we handle your personal information, please don't hesitate to contact us at:

hello@jusea.co.nz